Welcome to the RTS Digital Matrix Intercom support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by RTS Digital Matrix Intercom technicians with extensive field experience. If you are a first-time user, RTS recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest RTS Digital Matrix Intercom technical support specialist.

 Featured FAQ

Why choose RTS?

RTS products have always enjoyed holding the technological edge over its competition. In a business where the space and cabling are at a premium, RTS products provide its users with twice as many communication lines (two channels on three wires) and full backwards compatibility. RTS products provide its users with exclusive options such as Mic OFF that others do not provide. In addition to the excellent Bosch quality, RTS products provide its users with a cost-effective system and the technical support of one of the most experienced sales and engineering team in the intercommunication field.
As we combine forces with other industry leaders, our reach expands. In September 2006, Bosch Security Systems Worldwide, a division of The Bosch Group, bought Telex Communications, Inc. and formed Bosch Communications Systems. The acquisition brings the well-known Bosch quality standards to RTS through streamlined and modernized processes, as well as a renewed commitment to research and development.
RTS is proud to be a part of Bosch Security Systems, a division of The Bosch Group that sold products valued at one billion euros in 2005. Bosch Security Systems employs more than 7800 associates, in more than 40 locations in Europe, the Americas and Asia Pacific.
Whatever your requirements may be, RTS & Telex have the intercom system that is right for you. RTS & Telex intercoms are the systems choice among communications professionals everywhere. Why not make it yours!
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 Featured Glossary Term

Dynamic Microphone

Converts sound pressure waves to electrical signals by means of a coil attached to a diaphragm moving in a magnetic field.
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