Welcome to the RTS® Digital Matrix Intercom support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by RTS® Digital Matrix Intercom technicians with extensive field experience. If you are a first-time user, RTS® recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest RTS® Digital Matrix Intercom technical support specialist.

 Featured FAQ

Do I need to include documentation when sending products in for service or repair?

Yes, you must include the Repair Information Form when sending products in for service or repair. Click here to download the Repair Information Form. The form must be filled out as completely as possible.
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 Featured Glossary Term

VU

Volume Units.
More Glossary Terms