Welcome to the RTS Digital Matrix Intercom support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by RTS Digital Matrix Intercom technicians with extensive field experience. If you are a first-time user, RTS recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest RTS Digital Matrix Intercom technical support specialist.

 Featured FAQ

Where should I send RTS or Telex products in need of service or repair?

For RTS, Telex RadioCom, or Telex Audiocom products:
Bosch Communications Systems
8601 E Cornhusker Hwy
Lincoln, NE 68507
attn: Service & Repair
E-mail: Repair.Lincoln@us.telex.com
Toll Free: 1-800-553-5992
Direct Main: 402-467-3279
Fax: 1-402-467-3279

For Telex Intercom Headsets:
Bosch Communications Systems
1720 E 14th St
Glencoe, MN 55336
attn: Service & Repair
E-mail: Repair.Glencoe@us.telex.com
Toll Free: 1-800-218-2410
Direct Main: 320-864-3177
Fax: 1-320-864-3225

*Remember to include the Repair Information Form when send products in for repair.
More Frequently Asked Questions

 Featured Glossary Term

Hertz

The unit of frequency, cycles per second. One thousand hertz equals one kilohertz equals one thousand cycles per second.
More Glossary Terms