One moment please while we configure for you...

Welcome to RTS. Please specify your country so we can customize your experience.

The Americas
Asia & the Pacific Rim
the Middle East, & Africa
Latin America
RTS Telex

Case Study: Hurricane Katrina, Red Cross Communications System

January 1, 2006
Hurricane Katrina proved to be one of the worst natural disasters in U.S. history. Thousands of people were killed, tens of thousands were left homeless, and damages totaled billions of dollars. The hurricane completely destroyed all communications infrastructure due to wind damage, flooding, power loss and structural failure. Despite all of this, the American Red Cross came to the aid of hurricane Katrina survivors in their largest deployment in history.

The Red Cross set up relief centers throughout the region affected by the hurricane, but because the entire communications infrastructure was destroyed, there was no way for the relief sites to communicate with each other or to regional command centers. The Red Cross needed to create a system from scratch to connect all relief sites and regional command centers. They needed it deployed in a quick and cost-effective manner. At their disposal, the Red Cross had high-power, low-band radios and satellite uplink equipment. The challenge was to bridge the two technologies to create an effective communications network.

In an effort to link and consolidate communications through numerous relief centers, the Red Cross chose Telex IP-223 Dual IP-Adaptor Panels and C-Soft, Software Based Dispatch Consoles to get the job done. High-power, low-band VHF radios were installed at 12 tower sites across the affected areas. The radios were connected to the IP-223s, which bridged the broadcasts to an IP-based network that could easily be connected directly to satellite uplink devices. The satellite broadcasts were transmitted to regional dispatch centers, where they were converted back into IP-based communications, which could then be monitored and dispatched using C-Soft. The solution allowed each relief centers to communicate with central dispatch and with each other using portable, two-way radios. As part of this effort, Telex also donated the use of two Viper MCU Portable Command Systems to the Red Cross. The MCUs were deployed at remote command locations and provide completely self-contained communications platforms.

The system is currently up and running and performing very well. The IP-223s were able to be configured and tested in a central location prior to installation, which dramatically reduced the amount of time spent on the installation in the field. The seamless integration of separate communications platforms via the Telex IP-223 is what made this life-saving communications solution a possibility.


Related products

Software IP Dispatch Console
C-Soft is the industry’s most flexible and capable software dispatch console, and is the perfect application for any dispatch environment. C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer.
Dual IP Remote Adapter Panel
Flexible, reliable Dual IP Remote Adapter Panel connects C-6200 IP console or C-Soft Windows console by WAN connection and offers numerous dispatch configurations in a variety of modes. The IP-223 remote adapter provides a reliable means of remotely controlling up to two, two-way radio base stations.
Mobile Communications Unit
A robust and completely self-contained portable communications center. The MCU gives you complete dispatching capabilities, control, and interoperability of up to eight different radio systems. It is simple to expand and integrate into other communications networks.

Related Articles

Telex C-Soft brings reliable radio dispatch to the Cumberland Gap Tunnel
Two centuries ago, hundreds of thousands of settlers made their way through the Cumberland Gap, pushing the Western frontier of the then-young United States into Kentucky and points beyond. Today, portions of the Wilderness Road through the Gap—originally cut by Daniel Boone following Native American paths—have been preserved or recreated in Cumberland Gap National Historical Park, which straddles the borders of Kentucky, Tennessee, and Virginia.
Sanjay Kumar joins RTS as Sales Manager CCS for Middle East and Africa
Sanjay Kumar appointed RTS Sales Manager CCS for Middle East and Africa In the future, Kumar will hold responsibility for RTS and Telex sales in the Middle East and Africa Sanjay Kumar: “RTS are the most reliable systems I have ever seen.
Telex C-Soft brings flexible, versatile dispatch technology to renovated Duxbury Emergency Communications Center
As one of the earliest European settlements in Massachusetts outside of the Plymouth Colony, Duxbury is a community with a long, proud history. But that doesn’t mean that the town, an outer suburb of tech-savvy Boston, is behind the times.
Telex C-Soft dispatch system provides value and versatility to Montville, Connecticut Fire Department
For emergency dispatch operations at the Montville, Connecticut Public Safety, which functions under interoperability requirements mandated by the state, interfacing with a variety of radio systems from multiple other agencies is an essential requirement.
RTS+OMNEO wins industry award at NAB 2013
The RTS Intercoms team is very pleased to announce that its new RTS ADAM OMNEO interface cards have been presented with a TV Technology magazine STAR 2013 award for superior technology at this year's NAB trade show! Photo, L-R: Gary Fisher, Sr.
RTS + OMNEO: introducing the first generation of OMNEO-compatible RTS intercom matrix products at NAB 2013
OMNEO is a media networking architecture for professional applications New RTS ADAM OMNEO interface cards transform the RTS ADAM matrix into a flexible, IP-based, AVB-compatible intercom network Launch marks the first deployment of OMNEO in the broadcast intercom industry Las Vegas, NV, April 8, 2013: RTS ADAM intercom matrix products and OMNEO professional media networking technology have come together in a big way at NAB 2013.
Telex takes Texas Parks & Wildlife Department to monumental heights
Austin, TX – The Texas Parks & Wildlife Department is the state agency responsible for managing and conserving the natural and cultural resources of Texas. They provide hunting, fishing and outdoor recreation opportunities to visitors throughout 55 state parks, 4 state forests, 5 fish hatcheries and various other parks and recreation facilities.
Telex C-Soft: A Proven Life-Saver for Okanogan County 911 Center
As the third largest county in the continental United States, Okanogan County spans 5,281 square miles of rugged north-central Washington terrain that includes parts of the Cascade Range and the Columbia River Basin.
Telex ensures seamless communications along St. Lawrence Seaway
Telex Dispatch equipment is ensuring seamless communications along the length of one of the world’s busiest maritime thoroughfares: the St. Lawrence Seaway. Working with Denis Aubé from Cartel Communications Systems, the Seaway has been able to determine the best configuration possible for their needs.

RTS is part of the Bosch Communications Systems family of brands, offering the world's most complete portfolio of professional audio and communications solutions.

Share this with:
E-mail Email