August 1, 2002
NBC's production intercoms and associated communications systems successfully support the efforts of NBC producers and technical staff for news, sports and entertainment programming. But changing economic times, increased system complexity and competition in the broadcast market demand that communications systems and infrastructure cost less and perform better. Automation and digitization are obvious ways to achieve these goals. Thus, NBC has embarked on an aggressive plan to automate and digitize all mission-critical, infrastructure-related processes. While the NBC production intercom systems use voice-over-IP (VOIP) and other voice over-data (VOD) transport technologies to lower operating costs, the need to lower design and maintenance costs could only be fulfilled through the creation of a system-specific supervisory system, which eventually will be linked to other databases.