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RTS Telex

System Snapshot: Telex Radio Dispatch for Southwest Airlines

November 13, 2012
The Midway Airport base of Southwest Airlines in Chicago, Illinois relies upon Telex Radio Dispatch equipment to coordinate communications for its daily operations at the state’s second largest airport.
“Our Telex equipment makes it easier to communicate,” says Gary Weber, manager of Continental Wireless, who provided the equipment, which allows radio comms to be coordinated on an IP backbone via a desktop control position using Telex C-Soft software. “It allows the operators to talk on multiple channels at the same time without having to switch channels, which is not possible with a portable.”
The Telex IP-223 network remote adapter panel is at the center of their IP-based dispatch system, with around five units per operator control position helping the entire Southwest team at the airport communicate, from ramp personnel to fueling personnel.
“The use of the Telex consoles facilitates an easier work environment for the operator without the necessity of using multiple radios,” Weber adds. “They cut down the channel traffic that the operator has to listen to, allowing more streamlined communications.”

The Telex Radio Dispatch System Solution:

The Telex IP-223 IP network remote adapter panel forms the core of the Telex Radio Dispatch system, and is used in conjunction with Telex IP-based software consoles and peripheral equipment. The IP-223 allows the secure interoperable interfacing of multiple radios, telephones, satellite and cellular devices, intercoms, mass notification systems, and existing dispatch equipment, allowing complete cross-platform ROIP/VOIP communications connectivity and control from a single position.


Related products

Software IP Dispatch Console
C-Soft is the industry’s most flexible and capable software dispatch console, and is the perfect application for any dispatch environment. C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer.
Dual IP Remote Adapter Panel
Flexible, reliable Dual IP Remote Adapter Panel connects C-6200 IP console or C-Soft Windows console by WAN connection and offers numerous dispatch configurations in a variety of modes. The IP-223 remote adapter provides a reliable means of remotely controlling up to two, two-way radio base stations.
SIP - IP Phone Client
IP Telephony Module for C-Soft
The new Advanced SIP offering from Telex gives the dispatcher more control of the telephone assets on the C-Soft console. The key features listed below give the dispatcher the power to not only patch telephone calls to radio transmissions, but also to manage multiple telephone lines with conferencing, call waiting, and call transferring capability.

RTS is part of the Bosch Communications Systems family of brands, offering the world's most complete portfolio of professional audio and communications solutions.

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